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Eldon Square & Grey's Quarter

The regeneration of Eldon Square, construction of Grey’s Quarter and a new landmark entrance in the heart of Newcastle’s city centre.
Eldon Square Entrance at night


Newcastle Upon Tyne, United Kingdom


Intu Properties PLC


Leslie Jones Architecture

The phased redevelopment of Intu Eldon Square has transformed this major shopping centre from a dated 1970s development to new and vibrant malls. Cundall have provided multi-disciplinary services to the project since its inception in 2004. This started with the initial redevelopment of St. Andrew’s Way, reinvention of the bus station, the construction of Grey's Quarter and the full mall refurbishment including the creation of the iconic Northumberland Street entrance.

At Grey's Quarter, we created 20 restaurant units in the live building, with a sitting tenant on the floor above. We worked with the complex level changes to create a cohesive solution including service yard reconfiguration and roof top extensions. One of the units was a 17-sided shape and had five different slab levels.

The iconic Northumberland Street entrance removed the first floor to create a double height entrance mall. To further enhance the space, the roof was partially cut back, and a dramatic fluorine-based plastic (ETFE) cantilever canopy structure was added, which oversails the entrance and creates a triple height entrance. This was a particular challenge while keeping the mall open.

Key fact

Cundall has worked with the client since the plans were unveiled in 2001.


Key fact

A complex temporary support scheme was put in place to maintain full access to the centre throughout the works.


Key fact

Most of the work involved night-shift working, returning the centre to full operational use every morning.


Duncan Cox stood in front of a green plant wall

Duncan Cox

Partner, Structural Engineering

View bio

The mall refurbishment included dramatic new feature roof lights to transform and update the mall spaces.




Lord Mayor's Design Awards


Gold Award



Renaissance Awards

The Royal Institution of Chartered Surveyors North East